Our Services

Our Services & Patient Care

At NUSFA, we handle every aspect of the medical travel experience. Our full-service support includes

Medical Treatment Coordination

We connect you with top specialists and hospitals suited to your needs. Our in-house medical advisor (a qualified doctor or nurse) will review your case, discuss your concerns in detail, and create a personalised treatment plan. We coordinate doctor consultations (including arranging appointments with leading surgeons and specialists in Bangladesh and abroad). You’ll have clear insight into the recommended protocols – whether it’s a transplant, vascular surgery, cancer therapy, cardiac care, IVF, or managing a high-risk pregnancy. Throughout treatment, our professional healthcare team answers your questions, simplifies complex medical information, and ensures you feel informed and supported at every stage.

Travel & Logistics Support

Navigating travel for healthcare can be complicated. NUSFA manages it all

  • Medical visa assistance: We guide you through visa applications for each country, submitting required documents on time to avoid delays.
  • Flight and travel bookings: We arrange flights (commercial or charter/air ambulance if needed) and manage schedules for patients and accompanying family.
  • Airport pickup & transfers: Upon arrival, you’ll be met by our local coordinators and smoothly taken to your hotel or hospital. We handle ground transportation throughout your stay.
  • Emergency transport (Air Ambulance): For urgent cases, we can arrange dedicated air ambulance services, ensuring critical patients get the fastest, safest transfer possible.
  • Insurance liaison: We assist with insurance paperwork where applicable, helping claim approvals for international treatment.

Accommodation & Patient Care

We ensure comfort for both you and your family

  • Hospital-adjacent hotels: We book rooms near the hospital for easy access. These facilities offer patient-friendly amenities.
  • Family lodging: We can arrange nearby guesthouse or apartment stays so relatives can stay close.
  • 24/7 Patient Coordinators: A local NUSFA coordinator will be your constant companion on the ground. They handle logistics, interpret language, and address any need, day or night.
  • Personalised care: We respect cultural and dietary preferences. If you pray, we accommodate schedules; if you need Bengali meals or translators, we arrange those too. We treat you like family, even when you’re far from home.

Pre- & Post-Treatment Support

Preparing ahead and following up later are both crucial

  • Medical report evaluation: Before you travel, we thoroughly review your existing medical reports (in Bangladesh or from your local doctors) to refine the treatment plan.
  • Cost estimation: We provide transparent cost breakdowns for hospital fees, procedures, and all support services. You’ll know exactly what’s covered and what investment is needed.
  • Post-treatment follow-up: After you return to Bangladesh, we keep in touch. We can coordinate with local doctors to ensure your recovery stays on track, including teleconsultations or check-in calls.
  • Remote consultations: Need advice once back home? We can arrange video follow-ups with your abroad doctor. NUSFA stays involved even after you heal.

NUSFA is your one-stop partner. By handling these logistics, we give you peace of mind so you can focus on healing. As one industry case study noted, offering “doctor appointments, hospital admissions, visa processing, air tickets, airport transfers, accommodation, language support, treatment fund transfers, post-care and air ambulance… all under one roof” provides a truly smooth medical travel experience.